We hope that you love everything you received from XO Clothing Co. If not? No problem!
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Online purchases are eligible for STORE CREDIT ONLY if returned within 7 business days of receiving your package. Tracking provided by XO Clothing Co. software system.
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ALL SALE ITEMS ARE FINAL SALE. Which includes: pop up sales, SALE TAB, and discount codes 30% and more. No exceptions.
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FINAL SALE ITEMS: swimwear, athletic wear, jewelry, intimates, bralettes, leggings, and bodysuits.
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Custom made items, such as Vintage Levi's are FINAL SALE. If for any reason your Vintage Levi shorts do not fit, we will allow you to EXCHANGE them for a different size of the Vintage Levi's IF AVAILABLE. If they are not available in a different size, shorts are FINAL SALE.
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Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, animal hair, cigarette smell or stains of any kind will be accepted.
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Please wrap your item neatly and in paper of some kind to protect the item.
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Damaged items must be reported within 2 days of the receipt of your order. Please email us at xoclothingreturns@gmail.com and forward photos of any damages.
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RETURN SHIPPING COST is customer’s responsibility, unless a mistake is made by XO Clothing Co.
RETURN INSTRUCTIONS:
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Customer is responsible for the return shipping cost.
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For returns, ship your item to the address below.
XO Clothing Co.
3000 Bienville Blvd.
Ocean Springs, MS 39564
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Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
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Once we receive your return, please allow 5-7 days for us to process your return.
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Once processed, your store credit will be emailed to you.
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Items purchased with store credit are final sale.
